Home Products My Cart Checkout My Account Q & A Help
PRODUCTS: Opalescence Mint Opalescence Melon Day White Nite White Complete Systems BreathRx Zoom Whitening All products

Click here for current pricing
Frequently asked questions:
(Can't find an answer to your question? To contact us, simply click here and fill out the form.)
Need some
instructions?

Q: Why is our product the best deal on the market?  [ ^ top ^ ] 
A: Smilox is an "in office self bleaching" that is the same product dispensed in every dental office in the United States. Our product is designed and fabricated using the same technique used by dentists. There are many bleaching systems available, however, we have found the use of trays yields the best results.

Q: Why is our product the most precise in bleaching your teeth?  [ ^ top ^ ] 
A: Our fabricating process (creating the bleaching trays) is the exact procedure used in a dental lab. We send right to your home the same impression material used in dental practices. You take the impressions by following our easy step-by-step instructions. Then just send the impressions back to us in the post-paid box. In a few weeks you will recieve the dental office bleaching trays custom designed to your mouth. Store-bought systems do not have trays that adapt exactly to the shape of your teeth, thus not effectively reaching every aspect of your tooth.

Q: What causes tooth discoloration?  [ ^ top ^ ] 
A: Causes include smoking, coffee, tea, soda, trauma, old fillings, and staining. Aging may even contribute towards the darkening of your teeth.

Q: How does it work?  [ ^ top ^ ] 
A: The whitening material allows oxygen to enter the dentin and enamel of your teeth, thus bleaching the discolored areas.

Q: Is this process harmful to my teeth?  [ ^ top ^ ] 
A: NO! It is not harmful to your teeth nor does it change your teeth's basic structure. Your tooth enamel is not altered.

Q: How long does it last?  [ ^ top ^ ] 
A: If staining substances, such as caffeine or tobacco products, caused your discoloration, then periodic re-whitening may be necessary every few years. However, teeth will always be lighter than they were, and if good oral hygiene and regular visits to your dentist are present, this can last for a long time.

Q: Are there any side effects?  [ ^ top ^ ] 
A: The main side effect of bleaching is possible tooth sensitivity while using the product, especially to very cold food or drink. This sensitivity should disappear after a few days of discontinuing treatment.

Q: Is this a substitute for regular dental treatment?  [ ^ top ^ ] 
A: NO! This product is not intended to be a substitute for prevention of dental problems and any dental disease. You should always schedule regular visits with your dentist, and you should check with your dentist and physician before using this product.

Q: What is the difference between this bleaching product and in-office treatments?  [ ^ top ^ ] 
A: Nothing!! Besides being about a quarter of the price, these bleaching trays are made exactly the same way that trays are made in a dentist's office. The difference is the fact that you can bleach your teeth at home for a fraction of the in-office price.

Q: Does bleaching work on tartar build-up?  [ ^ top ^ ] 
A: No. Patients need to realize this procedure only whitens stained teeth due to coffee, tea, smoke, or aging. It does not remove tartar build-up.

Q: How long will it take to receive my order?  [ ^ top ^ ] 
A: Please allow 7-10 business days for delivery. International orders will take longer. We hope to offer speedier delivery options, such as FedEx and UPS soon.

Q: How much does shipping cost?  [ ^ top ^ ] 
A: For complete systems shipped within the United States there is a flat fee of US$9.99 (also covers multiple shipments for processing of trays). For complete systems shipped to International destinations the fees can range from US$8 to US$13+ each way (i.e. 2 shipments per order). For items other than complete systems, the shipping rates are as follows:
Domestic: "USPS 2-3 Day Priority Mail" - US$4.99+
Europe: US$10.00+
Far East: US$10.00+
International Insurance: Additional US$10.00+
Domestic/International Re-Shipping: Original S&H Fee plus an additional US$24.99 .
NOTE: Shipping rates are subject to change without notice based on current shipping rates.

Q: Why should I purchase extra impression material?  [ ^ top ^ ] 
A: An extra set of impression material is recommended for those who purchase full bleaching kits with custom trays. Flawed impressions are a rare occurrence, but why take the chance? If you take flawed impressions, simply break out the extra set of material and do it again! It couldn't be easier! This is a great way to insure that you get the correct impressions every time!



 


Contact Smilox.com | Products | Privacy & Security | Terms and Conditions | Questions & Answers | Affiliates
© 1999 - 2004 Smilox.com, All rights reserved.